Privacy policy

Lamplark is the sole owner of the information collected on this website. We only gather information we need to serve you better and will not (without your consent) sell or share this information to others in ways different from what is disclosed in this statement except in cases where in good faith we believe that the law requires us to do so, it is necessary to protect Lamplark’s rights and/or property or if circumstances require action to protect the personal safety of staff or of the public.

All information on this website is copyright 2020 by Lamplark.

The following is for guidance only and does not affect our terms of use.

Lamplark is committed to protecting your privacy.  We do not collect or store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details via e-mail or by enquiring about or applying for one of our services. Any personal information you give us is used exclusively by Lamplark for providing you with current and future information about our services. We are committed to keeping your information confidential in accordance with the EU General Data Protection Regulation (GDPR).

Please read on for more details about our privacy policy.

What information do we collect?

When you make a course booking, we need to know your name, address, e-mail and telephone number. We may collect information from you when you engage with Lamplark or book a class. Examples of personal information include name, job title, organisation, address, telephone number, email address, date of birth, age, third party contact details, skills, credit card and other payment details. Please be assured Lamplark does not retain your payment card details. Any personal information you supply to us is treated in accordance with current legislation and will not be passed on to any outside organisation or individual.

Why and how we use your information

Collecting your information allows us to offer you appropriate support and training as well as responding to any feedback you send us. Lamplark will never sell, rent, distribute or otherwise make your personal information available to any third party, except for the purposes described in this privacy policy or with your prior permission.

To offer service and communicate with you: We use any personal information you supply to us solely for the purpose for which it was collected. Examples include; sending you information and updates; answering a query; registering your interest or booking a class or providing feedback.

To contact you about our services or send our newsletter: Lamplark may use your personal information to contact you with information our services, events or developments. If at any time you decide that you do not wish to be contacted by Lamplark you may inform us by e-mail at enquiry @lamplark,co.uk

Cookies: Our website does use ‘cookies’ which are text files that are stored on your computer’s hard
drive by your web browser. These allow Lamplark to recognise you and to provide
features to make your use of our website easier. Most browsers allow the cookie
function to be turned off.  If you want to know how to do this check your browser’s Help menu.

Data security: We use several security procedures to protect your personal information. However, data transmission over the Internet cannot be guaranteed to be completely secure. While we strive to protect this data, we cannot ensure or warrant the security of any information that you send to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps and precautions as required by law to protect it from misuse and loss and from unauthorised access, modification or disclosure.

Disclosure of your personal information to other parties?

In some circumstances we may need to share basic personal data to another organisation for the purpose of fulfilling our contractual requirements. On occasions there may be an authorised legal requirement/request for us to release the information.

Access to your information

You have the right to ask for a copy of the information we hold on you and to have any inaccuracies corrected.  Please note that any request for access may be subject to payment fee of £5 which covers our costs in providing you with the information requested.  Should you wish to receive details that we hold about you please contact us with a written request.

Your consent

By using our website, you consent to the collection, processing and use of this information by Lamplark.

Changes

Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how it is used and under what circumstances we disclose it.

Liability

While we strive to protect your data, we cannot be held liable for any loss of data if a third party obtains unauthorised access to any information you send to us, unless this can be proven in law to be due to our negligence.

Further information

Please note that the Lamplark website maintains external links to other websites. When you use these external links the Lamplark privacy policy no longer applies.

In Summary

We are committed to protecting your privacy. If you have any comments or queries about our privacy policy, please e-mail us at hello @lamplark,co.uk.